About us
Welcome to Glen Haven Manor
Glen Haven Manor is a nationally accredited, community governed long-term care and enriched housing facility, located in New Glasgow, Nova Scotia.
One of the largest long-term care facilities in Nova Scotia, Glen Haven has 200 resident beds and 20 housing units and is strategically located near major services and amenities that enhance the care and lifestyle of our residents.
Glen Haven recognizes the ever-changing environment of long-term and continuing care, the evolving long-term care population and the challenges and opportunities of a modern workforce. Glen Haven has as its top strategic priorities embracing resident and family centred care, leading safety, quality and innovation and inspiring partner and community engagement. Our services, programs and actions are guided by our core value of living a culture that champions dignity, quality, safety and inclusion and our values of excellence, integrity, responsibility, open mindedness, balance and community.
Our History
Glen Haven Manor was built in 1969 and is municipally owned and governed by the towns of New Glasgow, Stellarton, Trenton and Westville.
An extension to the facility was built in 1975 and extensive renovations completed in 1991. Glen Haven Manor is licensed by Nova Scotia Department of Health and Wellness and has consistently received accreditation by Accreditation Canada since 1998.
Glen Haven’s Administrator, Senior Leadership, Management and employees take great pride in delivering optimal long-term care to each resident, tenant, family and friend who come through the doors as a team and in exceeding national standards.
It is the shared belief of staff and Board of Directors to promote an outstanding quality of life and well-being for residents through the provision of social, recreational, spiritual, and restorative activities. There is an integrated interdisciplinary approach to care and our staff and volunteers are committed to respecting and honoring residents’ rights.
Glen Haven recognizes the ever-changing environment of long-term and continuing care, the evolving long-term care population and the challenges and opportunities of a modern workforce. Glen Haven has as its top strategic priorities embracing resident and family centred care, leading safety, quality and innovation and inspiring partner and community engagement. Our services, programs and actions are guided by our core value of living a culture that champions dignity, quality, safety and inclusion and our values of excellence, integrity, responsibility, open mindedness, balance and community.
Our Vision
Our Mission
Core Values
Respect
To be respectful of individuality and autonomy so that we can best understand and attend to the personal needs and desires of our residents and partners in care and uphold the dignity of others.
Compassion
To be non-judgmental, kind, and empathetic toward the beliefs, perspectives, needs, and values of others.
Integrity
To conduct ourselves in a manner that is transparent and accountable, that demonstrates a commitment to our values, and that exhibits responsible stewardship over our resources.
Collaboration
Safety
To safeguard the physical, emotional, psychological, cultural, and spiritual well-being of our residents and partners in care by delivering care in accordance with best practices and procedures.
Accreditation
Accreditation is important because it signals a clear commitment to excellence in health care standards while allowing organizations to understand how to make the best use of resources, increase efficiency, enhance quality and safety, and reduce risk.